General terms and conditions of contract

BLUE ONE wants to transmit to his clients the maximum confidence assuring the strict fulfilment of regulation of consumers and users. For it, presents here the General terms and conditions of contract that are going to regulate the commercial transactions between BLUE ONE and his users:

1/ Subject matter and scope

The user demonstrates to know, in the moment of the accomplishment of the order, the particular conditions of sale indicated in the screen (name, price, weight, quantity, details of the products, etc.) and he declares expressly to them accept unreservedly.


The accomplishment of the order and his confirmation on the part of the user turns it into client and implies the full and complete acceptance of the particular conditions of sale, only applicable to the order, as well as the acceptance of the rest of the legal documents published so much in the web like in the conditions of use and the policy of privacy.


2/ Card of the products and supplied information

The information that appears in the web is veracious and without misprints. In the case that in some moment was producing to itself some mistake of this type, foreign at all time to BLUE ONE's will ONE, one will proceed immediately to his correction.


The photographies that illustrate the products are facilitated to indicative title. The texts that they accompany on these photographies are the reproduction of information that appears in the packings and the technical characteristics. The differences between the photographies and the products only can be minims, being able to be a reason of the graphical resolution of the screen from where one accedes to the web, and do not concern the essential characteristics of the products.


3/ Languages for the acquisition of products

The purchases realized by clients will be understood linked to the language selected by them, not existing possibility of celebrating the acquisition of products under another language that is not Spanish or English.


4/ Price

All the prices are indicated by fault in Euros, other coins being able to be selected in the top of the web portal. The indicated price, so much for the products, as, for the costs of transport, they include any type of tax gathered in the fiscal Spanish regulation that concerns the transaction.

The customs duties of the countries out of the Economic European Union are not included. The price invoiced to the client is the price indicated in the confirmation of the order sent by BLUE ONE.


5/ Period and shipping rates

The client will choose the place of receipt of the goods in the moment to effect the order, without territorial limitation exists, at first(in principle), for it. The delivery times will change depending on the criteria of availability described in the previous point and depending on the domicile to which the sending will be realized.


  • National and Europe Sendings: They will be realized in a band of time between 48 and 72 hours when available stock exists. In opposite case, the term of supply will be indicated inside the description of the product.
  • International Sending: They will be realized between 3 to 5 working days from the confirmation of the order.

BLUE ONE will not be responsible for the delays that take place(are produced) for reasons foreign to his management or, for example,           in an expository manner, major force, disaster, strike of transport that is late, prevent or do that the supply suffers some incident. If several products have been requested simultaneously, BLUE ONE will be able to deliver in different dates the different articles that compose the cart of purchase, depending on the availability on each one.


6/ Shipping costs:

With regard to the postage and handling, depending the select modality and the place of delivery they will appear of form individual and clearly differentiated from the price of the product.


7/ Product delivery:

On having received the products the customer promises to sign the leaf of receipt presented by the person who realizes the delivery, in which it will be able to include all the observations that he considers to be necessary.

By means of the signature of the leaf of receipt, the client recognizes to have received the number of bundles indicated in the same one. If the customer observes spoilt products or the lack of products, he will have to realize a claim for e-mail to in the maximum space of 24 hours.

BLUE ONE will inform the client across any suitable way and the same day in which the above mentioned event should take place in order that this one could annul freely his orders by means of response by post postal or e-mail once notified the event.


9/ Payment terms

To formalize the purchase, the user will be able to use any of the methods of payment that on having realized the order they offer in every case.


10/ Information Requested

All the information facilitated during the commercial transaction will form a part of BLUE ONE's files, SL with the purpose of managing the process of purchase and to send commercial information of our services

Please, consult our policy of privacy to know all the treatments of information that we realize in BLUE ONE. In any case it will be able to exercise the rights of access, rectification, cancellation and opposition, attaching photocopy of the ID card in the email


11/ Guarantee

The customer will benefit from the legal guarantee of 2 years in the sold products. All our products are designed and make by the major possible care. Nevertheless, the guarantee will not be valid if failures or damages take place(are produced) due to an undue use, a lack of maintenance or of care opposite to our indications of maintenance provided by the manufacturer. The buyer will have to consult the instructions and the suitable recommendations that they find in the instructions for use facilitated with every product.


12/ Right of withdrawal

Any client has right to desist from the present contract in the space of 14 days without need of justification.

Right of withdrawal will expire to 14 days of the day that the client or a third party indicated by the client, different from the transporter, acquires the material possession of the goods.

On the other hand, the products that have become personal to taste of the consumer, since for example with recordings in the jewels they will not be able to be returned.

In those cases in which the right of withdrawal is allowed, the customer will have to run with the costs of the sending of the goods must return besides the own product, his original packing together with all the accessories and original documentation. To fulfill the right of withdrawal, it is enough with that the communication relative to the exercise for your part of the right of withdrawal is sent before he conquers the right of withdrawal and to use the form that one finds in the following link y to send it by e-mail to


13/ The reimbursement of payments

The reimbursement, in the cases that it proceeds, will be effected across the mean of payment that was in use for the purchase.

The price to returning is the one that originally was appearing in the order. Once checked the correct condition of the returned product, BLUE ONE will proceed to the reimbursement of the amount in the maximum space of 30 days from the date of withdrawal or the resolution of the contract.


14/ Applicable legislation. Submission to a forum.

On having realized the order, the client admits to submit the purchase to realizing to the Spanish legislation, for what these General Conditions are ruled by the Spanish law and therefore for all the interpretive or litigious questions that could appear it will be of application the Spanish legislation.

The parts surrender, to his choice, for the resolution of the conflicts and with resignation to any other jurisdiction, to the courts and courts of the domicile of the buyer. Likewise, like entity adhered to Confidence Online and in the terms of his Code of ethics, in case of controversies relative to the contracting and advertising online, protection of information and protection of minors, the user will be able to come to the system of extrajudicial resolution of confidence controversies Online (

When the buying part is not consuming, with independence wherefrom there has his domicile, both parts, with resignation to his own jurisdiction, if other one will correspond to them, they agree to submit any controversy relative to the purchase of products BLUE ONE, to the Courts and Courts that correspond to that of the domicile of the seller.

Finally, to the legal opportune effects, we remember to the clients that the European Commission has created a platform of extrajudicial resolution of litigations online that is available in the following link